This course focuses on essential operational concepts, challenges, and strategies in both manufacturing and service organizations. It aims to equip students with a comprehensive understanding of operations management, its connection to other functional areas, the common issues faced by operations managers, and the decision-making processes involved. The course covers key principles of operations management and decision analysis, demonstrating their practical application in solving business and organizational challenges. Additionally, students will engage in case studies to analyze and address real-world operational issues.
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